FAQ
Frequently asked questions about Medix Vitra
Direct answers about what Medix Vitra does, which platforms it supports, what it costs and how to get help.
Product overview
What is Medix Vitra?
Medix Vitra is pharmacy inventory management software for pharmacies and medical stores. It combines inventory, billing and business management in one app: you can track medicines by batch and expiry date, get low-stock and near-expiry alerts, bill customers, and manage suppliers, customer dues, staff and reports.
See all Medix Vitra featuresWho is Medix Vitra designed for?
Medix Vitra is designed for pharmacy owners, medical store operators and pharmacy staff, particularly independent and small-to-medium medical stores that want to replace registers and spreadsheets with one app.
Read how different pharmacies use itIs Medix Vitra an online pharmacy?
No. Medix Vitra is business software for pharmacy owners and staff. It does not sell medicines to patients, take online orders or arrange deliveries.
Who makes Medix Vitra?
Medix Vitra is published by Vitra Bytes Technologies, as listed on Google Play.
About Medix VitraAI scanning
Does Medix Vitra use AI?
Yes. Medix Vitra uses AI scanning to read medicine strips or packaging and supplier bills with your device's camera, so you can add medicines and purchase stock with less typing.
How AI scanning worksWhat can I scan with Medix Vitra?
You can scan medicine strips or packaging to extract medicine details, and scan supplier bills to add purchased stock to inventory. You can always enter details manually instead.
Should I check the details after scanning?
Yes. Always review scanned details, especially batch numbers, expiry dates and quantities, before saving. Like any automatic text reading, results can be affected by blurry photos, poor lighting or damaged print.
Inventory and batches
Can Medix Vitra track medicines batch-wise?
Yes. Each medicine can be tracked by batch, with its own batch number, expiry date and pack size, so the same medicine can have several batches with different expiry dates.
Batch-wise inventory explainedCan I sell medicines in strips, boxes or single pieces?
Yes. Medix Vitra supports multiple selling units such as strip, box and piece, with unit-level pricing at billing.
Can I record damaged, lost or sample stock?
Yes. You can record expired, damaged, lost or sample stock, and the app keeps an audit trail of these adjustments.
How do I add medicines and new stock quickly?
Use AI scanning: scan a tablet strip or medicine packaging to extract medicine details, or scan a supplier bill to add purchased stock to inventory. You can also enter details manually using a form.
AI scanningExpiry and low-stock tracking
Does Medix Vitra warn me before medicines expire?
Yes. Medix Vitra shows near-expiry alerts and tracks the value of stock that is close to expiring. The medicine list can also be sorted by soonest expiry.
How to manage medicine expiry datesHow does Medix Vitra identify low-stock medicines?
The app shows low-stock alerts on the dashboard and in notifications, and offers velocity-based restock suggestions. Slow-moving and dead-stock reports help you avoid over-ordering.
Billing and sales
Can I create bills and invoices in Medix Vitra?
Yes. Medix Vitra has a billing screen with unit-level pricing and real-time stock deduction. Invoices and receipts can be printed or shared as PDF, on WhatsApp or by SMS.
Billing software features to look forDoes Medix Vitra include GST details on invoices?
Invoices include GST details, and the supplier ledger stores each supplier's GSTIN. Purchase stock can be received with invoice number, discount and GST details. Please confirm with your accountant that the invoice format meets your own requirements.
Can I give credit to regular customers?
Yes. Medix Vitra supports credit sales with customer-wise dues tracking and payment collection in cash or online.
Windows application
Is Medix Vitra available for Windows?
Yes. Medix Vitra is available for Windows PCs from the Microsoft Store.
Medix Vitra on the Microsoft Store(opens in a new tab)What are the system requirements for the Windows app?
According to the Microsoft Store listing, Medix Vitra requires Windows 10 version 17763.0 or higher on an x64 PC. A camera is only needed if you want to scan medicine packaging.
Does the Windows app work on Windows 7 or 32-bit PCs?
No. The Microsoft Store listing requires Windows 10 version 17763.0 or higher and an x64 processor, so older Windows versions and 32-bit PCs are not supported.
Android application
Is Medix Vitra available for Android?
Yes. Medix Vitra is available for Android phones and tablets on Google Play.
Medix Vitra on Google Play(opens in a new tab)Why does the Android app use the camera?
The camera is used for the quick-add feature, which scans medicine packaging to extract details. You can also add medicines manually.
Is Medix Vitra available on iPhone?
No. Medix Vitra is currently available only for Windows and Android.
Pricing and availability
Is Medix Vitra free?
Yes. Medix Vitra is currently free to download on the Microsoft Store and Google Play, and neither listing shows in-app purchases. Paid plans may be introduced in the future; this page will be updated if that happens.
Which languages is the app available in?
The app is available in English, Hindi, Marathi and Arabic. You choose your language the first time you open it. Multi-currency support is available for businesses outside India.
Is Medix Vitra only for pharmacies in India?
Medix Vitra is built with Indian medical stores in mind (for example GST details on invoices), and it also offers multi-currency support and Arabic for businesses outside India.
Installation and support
Where can I download Medix Vitra?
Download Medix Vitra only from its official listings: the Microsoft Store for Windows and Google Play for Android.
See download optionsHow do owners and staff sign in?
The app has separate sign-in for pharmacy owners and pharmacy staff. Owners can continue with a Google account; staff sign in with the account they joined the pharmacy with, and new staff can join using an invite code.
Can my staff use Medix Vitra?
Yes. You can add staff with Owner, Manager or Staff roles, control permissions per device, and review an activity log of actions taken in the store.
How is my data backed up?
You can back up your inventory, sales and customer data to your own Google Drive from within the app.
How do I get help with Medix Vitra?
Email vitrabytes@gmail.com or use the contact form on this website.
Contact supportMake Pharmacy Management Simpler with Medix Vitra.
Track stock by batch, stay ahead of expiry dates and bill faster. Download Medix Vitra for your Windows PC or Android phone.
Free to download · Windows 10+ (x64) and Android